CUSTOMER SUPPORT


Everyone at Newton Running wants to make sure you love your shoes. If you have questions, concerns, or thoughts about your Newton shoes, we are here for you.

When you call us, you will talk to a real live Newton expert, maybe even our founder, Danny Abshire. We're prepared to offer you not just the best shoes, but the best customer support anywhere.

WHY THE SHOES ARE UNIQUE

Newton running shoes were inspired by (and named for) Sir Isaac Newton and his third law of motion: for every action there is an equal and opposite reaction.

Our patented Newton Active Membrane TechnologyTM promotes forefoot running, and is layered between four actuator lugs and four hollow chambers positioned in the shoe's mid-sole.

On impact, these actuators stretch the membrane as they drive into the hollow chambers (the "action"). The process absorbs more shock than traditional running shoes, creating an enhanced cushioned feel as you land.

During the toe-off phase of your stride, the membrane thrusts the actuators back out of the chambers, returning the impact energy into forward propulsion (the "reaction").

It's the science of motion.

ARE NEWTON SHOES RIGHT FOR YOU?

Newton running shoes are designed specifically for people who are already mid-foot/fore-foot runners, or for people who are working on transitioning from a heel-strike to the more efficient mid-foot/fore-foot stride. If you are transitioning we recommend the following before you purchase the Newton shoes:

  • Enlist the assistance of an experienced coach who teaches forefoot running methods;
  • Read as much as possible about mid-foot/forefoot-running.

Pre-existing conditions or injuries may mean our shoes are not right for you. If you have an injury, a biomechanical issue, an anomaly or a predisposition to a particular type of injury, consult your physician, coach or orthotics supplier before using Newton shoes. Another contraindication for using Newton running shoes is if you are a dedicated heel striker and don't wish to improve your running efficiency and style.