Choosing a Model

Which shoe is right for me?

We recommend choosing your Newton based on several factors.

            Your foot type 
            How comfortable you are with a midfoot technique
            If you have ever worn Newtons before
            Primary use for the shoes

If you have questions about which model is best for you, send us a message here and we will do our best to match you up with your Newton soulmate!

How can I find my foot type?

Great question! If you don't know your foot type, you can either stop by your local specialty running store for an analysis or check out our video for finding your foot type. Look up your local Newton retailer here.

 

Which models are designed for a more neutral foot type?

Runners with a more neutral foot type will want to take a look at the Aha, the Fate, the Gravity III, and the Distance III. Not sure of your foot type? Check out our video here.

Which models are designed with added stability for overpronation?

Runners with overpronation will want to take a look at the Energy NR II, the Kismet, the Motion III, and the Distance S III. Not sure of your foot type? Check out our video here.

Which models are designed for trail use?

The BOCO AT and BOCO SOL are our two trail specific models that will offer the best trail-specific performance. The BOCO AT has a water-resistant upper and better cold weather protection while the BOCO SOL has a more breathable mesh upper for warm-weather use.

Which models can be used as racing flats?

The MV3 and Tri Racer are our short distance racing flats and are great for 5k-10k distance racing. These super-stripped-down flats are designed with a 0 mm drop and a very minimal upper to give you a light-weight race day feel. The Tri Racer features some triathlon specific modifications such as elastic laces, a perforated pull tab, integrated tongue, and more seamless upper that make it great for Sprint or Olympic Triathlons.

Sizing and Fit

What size should I get?

We recommend basing your size off of your current running shoes. Measure if you have a full thumbs width of space from the top of your longest toe to the end of the shoe. If you have that much room, stay in the same size for your Newtons.

If you are unsure of your current size, please use the ShoeFitr application (located on each shoe page) in order to help with an accurate size estimate. Our shoes run true to athletic sizing so most runners stick with the size that they typically wear in an athletic shoe.

How do I know if my shoes fit properly?

The proper fit in your Newtons should give you about a thumb's width from the end of your longest toe to the end of the shoes. This should ensure that the raised lugs on the midfoot are fairly centered under the ball of your foot to allow you to hit your sweet spot on every stride!

Is it okay to use orthotics or inserts with my Newtons?

Yes. Simply remove the insert that comes with the shoes and replace it with your over-the-counter insert or custom orthotic.

For custom orthotic information, please contact the Newton Running Lab at 303.494.0321

Do you have a wide model?

Yes, the Sir Isaac Wide Guidance Trainer accommodates a 2E width foot (please note this model has been discontinued). However, all of our shoes have a more anatomical fit with a roomy toe box and a flexible mesh upper that tends to work well for runners with a wider foot.

Shoe Features and Details

What does POP mean?

POP stands for Point of Power and refers to the different types of cushioning and level of responsiveness in our different models. This is the “sweet spot” in the shoes.

So tell me more about POP 1

POP 1 refers to our most responsive lug platform. The POP 1 platform will have isolated and squared-off lugs based on an elastic membrane and hollow chamber to give you the most responsive ball of the foot platform. Found in our Mileage and Speed trainers, the POP 1 platform is designed to give you a highly responsive and dynamic ride. 

And POP 2?

Our POP 2 platform will feature the same elastic membrane and hollow chamber like the POP 1 platform but with rounded and articulated lugs to help guide you onto the sweet spot on the ball of the foot. Found in our Core trainers, the POP 2 platform will still offers a great responsive feel, but with a slightly more relaxed ride due to the beveled lugs.

Last, but not least, POP 3?

The POP 3 platform, found in our Gateway trainers, is based on a foam-filled chamber designed to provide a slightly softer and less pronounced sweet spot on the ball of the foot. The lugs will still help guide you to the midfoot but with a softer and more forgiving ride.

What is EMB?

EMB stands for Extended Medial Bridge. This is a feature that you will find on our stability models. The EMB is an area of structural support that extends under the arch to help provide additional architectural support for runners who overpronate. A broader under-foot platform increases ground feel and gives you all the stability you need! 

How does EMB work?

The Extended Medial Bridge provides architectural support through greater surface area under the arch to help complement the natural anatomy of your foot. This anatomical support will stabilize your foot without overcorrecting it. Learn more about the specifics of EMB here.

What is heel to toe drop?

Heel to toe drop refers to the measurement between the height of the heel of the shoe and the height of the midfoot. All Newton models have a heel to toe drop ranging from 0-6 mm. This just means that all our shoes are based on a more level to the ground platform to help you achieve a more natural running technique. Learn more about drop here.

Where are Newtons made?

Newton Running is a Boulder, CO based company – all the design, research, and wear testing is done here locally, and our shoes are produced overseas in our factory in China.  

Are your shoes vegan?

Yes! All Newton shoes are made of 100% synthetic, man-made materials.

Are your shoes Thiuram free?

Unfortunatley not. Our shoes are manufactured in a facility which uses thiuram so we cannot guarantee that our shoes are thiuram-free.

Running Form & Other Resources

Good resources and information on Natural Running Form

Newton Running Cofounder Danny Abshire’s book Natural Running is an outstanding resource for people interested in learning more about running efficiency and form. Other resources include:

Naturalrunningcenter.com
Newtonrunning.com/form/running-better
Evolutionrunning.com
Chirunning.com
Posetech.com

Videos:

Newton Running Videos
Newton Running Youtube Channel

What should my wear pattern look like?

Newton Running shoes are designed to show wear from the outside-in and your unique wear pattern can give you great feedback about your form and technique. Flip over your shoes and take a look!

Ideally, you should see most of the wear centered on the front third of the lugs under the ball of your foot and little friction wear on the heel or toe of the shoes.

For more information on your wear patterns, check out our customer corner video

How do I run midfoot downhill?

Running downhill with a midfoot strike takes a bit of time to master.  A confident, rapid leg turnover will allow you to stay on the midfoot while continuing to accelerate on the downhill. Keep your feet level to the ground rather than pointing your toes down and stabbing the ground or overstriding and braking with your heel. Watch a demontration here

Adjusting to the Shoes

Can I rotate my Newtons with my old shoes?

As you transition to your Newtons you can continue to rotate them with your more traditional running shoes. When starting out, we recommend using your Newtons for 10-15 minutes at a time and your other shoes for the rest of the mileage you want to log as this will help you adjust to the more level platform and unique technology in our shoes. You'll notice that the more you're in your Newtons, the less you will want to be in your old shoes!

 

How long will it take to adjust to my Newtons?

Every runner is a little bit different in how long it will take them to adjust to their Newtons as it depends on a lot of factors - for somer runners it takes a week and for others it may take months. We recommend starting with 10-15 minutes of running in the shoes and building up gradually from there. Click here for more information about the transition.

My calves are sore. Are yours?

Running with a more natural running technique engages the plantar fascia, Achilles tendon and calf with every foot strike. These muscles and tendons work very efficiently in unison but they are tiny and, therefore, susceptible to fatigue. Some slight soreness as you adjust to your Newtons is totally normal and nothing to worry about - it just takes some time to build strength and lengthen those muscles and tendons so be patient and take your time breaking in your shoes. 

How far can I run in my Newtons?

Your Newton shoes are built to take whatever distance you want to log in them, whether it's 5 km or 500 km. The only models that are built specifically for shorter distances are our racing flats, the MVand Tri Racer.

General Questions

How many miles will my Newtons last?

All Newton Running shoe models other than the MV3 and Tri Racer have an average lifespan of 350-500 miles (500-800 km).  The MVand Tri Racer are racing flats with a 150-200 mile lifespan.

If you'don't keep track of your mileage, you can usually tell when you need to retire your current pair based on how they feel - once your Newton shoes are no longer giving you the same "pop" they once were, it is probably time for a new pair.

How do I clean my Newton shoes?

We recommend hand washing your shoes using warm water, a mild detergent, and an old toothbrush. Be sure to remove the insoles first and let the shoes air dry. If you need to replace your insoles simply replace them with an over-the-counter replacement such as Spenco. 

Is there a retailer near me?

Our retail and international distribution partners can be found on the Retail Locator page.

Placing an Order and Existing Order Questions

What is your return/exchange policy?

We offer all customers who purchase directly from us a 30-day no-questions asked return and exchange policy. This means you can run outside in your shoes and make sure that you love them. If not, just let us know, as we cover the cost of shipping on any returns or exchanges within this 30-day window. Apparel must be unworn with tags still intact in order to be returned for a refund. (Please note that free return shipping is only available for US customers). 

I'm getting an error message when I place my order. Why?

This is usually due to the billing address not matching what the bank has on file for your credit card.  You can change the address and try again or you can simply contact Customer Service at 303.442.1113 to place your order over the phone. Please note that you may see a pending authorization on your card for each time that you tried to process the order. 

There are multiple authorizations against my credit card. Why?

When you place an order, we authorize your credit card to confirm it is valid and that there are sufficient funds available for your purchase. 

An authorization does NOT charge your card at that time, but some banks may hold the authorization for the purchase amount on a customer's card for up to 7-10 business days.  It will appear on your statement as a 'pending charge' and is usually for a dollar more than the original purchase amount. 

We do not charge your credit card until your item(s) have been shipped.

If your order has been split into multiple shipments, we will only collect payment on the portion of your order that has shipped. 

Please review your shipment notification email for details on the amount actually charged to your credit card.

If you wish to remove the authorization, please contact your credit card's issuing bank.  

What shipping method do you use?

US orders are shipped via UPS and our standard shipping option is UPS ground. Please note that UPS can not deliver to a P.O. Box.

Canadian orders shipped from our warehouse in British Columbia will be shipped via Canada Post. In the event that we fulfill an item from our Boulder warehouse, the order will then be shipped via UPS international expedited. 

Orders shipped to APO or FPO addresses will be shipped via USPS.

How long will my order take to ship?

Orders placed during the week before 10 a.m. MST will ship same day for US customers. Please note that we are closed over the weekend and will not fulfill orders placed on Saturday and Sunday until the following Monday.

Canadian orders shipping from our warehouse in British Columbia take 2-3 days to process through to our warehouse so please allow for this additional time when placing your order.

How long will it take my order to arrive?

Please see our UPS map for standard shipping times for UPS ground orders shipping from our Boulder warehouse.

For Canada orders, please allow 5-10 business days from the shipment date.

What are your expedited shipping options?

Expedited shipping options include UPS Three Business Day Select, UPS Second Business Day Air, and UPS Next Day Air. These expedited shipping options are only available for orders shipped within the United States.

Please note that the day that you place your order does not factor into the shipping time and that the shipping time refers to business days as UPS does not deliver on Saturday or Sunday. If you have further questions regarding shipping time, please contact us directly at 303-442-1113. 

If you choose an expedited shipping method, please send us a note to support@newtonrunning.com with your order confirmation number so we can ensure the order ships the same day.

How do I find my tracking number?

Once your order has shipped, you will receive an email confirmation.  This email will include your UPS tracking number and a link to the UPS tracking website. If you do not see this email in your inbox, please check your junk or spam mail in the event that this email has accidentally been filtered there.

Do you ship internationally?

We are not able to ship internationally to any countries where we have retailers. Please use our retail locator to find your local Newton store. If you do not have a retailer in your country, we are able to ship to you directly, however, you will be responsible for the cost of international shipping plus any additional duties or taxes when the package clears Customs. Please send us a note to support@newtonrunning.com with your order confirmation number if you have placed an order to be shipped internationally confirming you agree to pay these additional fees.

Returns and Exchanges

What is your return/exchange policy?

We offer all customers who purchase directly from us a 30-day no-questions asked return and exchange policy. This means you can run outside in your shoes and make sure that you love them. If not, just let us know, as we cover the cost of shipping on any returns or exchanges within this 30-day window. Apparel must be unworn with tags still intact in order to be returned for a refund. (Please note that free return shipping is only available for US customers). 

How do I return my shoes?

Return authorizations are required for all returns. Please contact Newton Running Customer Service at support@newtonrunning.com or 303-442-1113 within 30 days of your purchase to either exchange your Newton shoes or return them for a refund.  

How do I exchange my shoes?

Return authorizations are required for all exchanges. Please contact Newton Running Customer Service at support@newtonrunning.com or 303-442-1113 within 30 days of your purchase to exchange your Newton shoes.

How do I return/exchange shoes purchased at a retailer?

We first ask that you contact the retailer to see if they are able to help with a return or exchange as your original purchase lies with them. If they are unable or unwilling to help with a return or exchange within 30-days of your original purchase, please contact our customer service team at at support@newtonrunning.com or 303-442-1113 for more information.

Do your shoes have a warranty?

If you have an issue that you would like to submit to our team for consideration under the warranty, please send us an email to support@newtonrunning.com with the following information for the warranty claim:

• Proof of purchase – either a copy of the original receipt, bank statement, or store invoice will work
• Picture of the tops and bottoms of both shoes
• Picture of the damaged area
• Picture of the style number from the patch sewn into tongue
• Approximate mileage on the shoes

Global and Social Responsibility

How is Newton Running socially responsible?

Newton Running cofounders Jerry Lee and Danny Abshire created the company with the desire to give back and improve our world. Visit our Global Responsibility page to learn more.

What are Newton's policies regarding responsible production and human rights protections?

The Newton Running Human Rights Production Standards reflect the relevant covenants of the International Labor Organization, input from human rights organizations and academia, and our own experience. In developing this policy, we sought to use standards that are fair, appropriate to diverse cultures and that encourage workers to take pride in their work.

Non-Discrimination

Newton Running will seek business partners who do not discriminate in hiring and employment practices, and who make decisions about hiring, salary, benefits, training opportunities, work assignments, advancement, discipline, termination and retirement solely on the basis of a person disability to do the job.

Working Hours/Overtime

Workers shall not be required to work more than 60 hours per week, including overtime, except in extraordinary circumstances. In countries where the maximum work week is less, such local standard shall apply. Workers shall be entitled to at least one day off in every seven-day period. Adherence to this Newton Running Standard is a sign that factory management efficiently organizes its production planning and workflow.

No Forced Or Compulsory Labor

No factory making Newton Running products shall use forced or other compulsory labor, including labor that is required as a means of political coercion or as punishment for holding or for peacefully expressing political views. Employers will maintain sufficient hiring and employment records to demonstrate and verify compliance with this provision. Newton Running will not purchase materials produced by any form of compulsory labor and will terminate business relationships with any sources found to utilize such labor.

Fair Wages And Benefits

Newton Running will seek business partners committed to the betterment of wage and benefit levels to the extent appropriate in light of national practices and conditions. Newton Running  will not select business partners who pay less than the minimum wage required by applicable law or who pay less than the prevailing local industry wage.

No Child Labor

Newton Running seeks business partners who do not use child labor. The term "child" refers to a person who is younger than 15, or younger than the age for completing compulsory education in the country of manufacture, whichever is higher.

Freedom Of Association

Newton Running will seek business partners that share its commitment to the right of employees to establish and join organizations of their own choosing. Newton Running  recognizes and respects the right of all employees to organize and bargain collectively.

Non-Harassment

Newton Running will seek business partners that treat their employees with respect and dignity. No worker will be subject to any physical, sexual, psychological, or verbal harassment or abuse.

Safe And Healthy Work Environment

Newton Running will seek business partners that strive to assure employees a safe and healthy workplace and that do not expose workers to hazardous conditions.

Non-Retaliation Policy

Factories must publicize and enforce a non-retaliation policy that permits factory workers to express their concerns about workplace conditions without fear of retribution or losing their jobs. Workers should be able to speak without fear directly to factory management or Newton Running representatives.

Environmental Footprint

Newton Running will work with our partner suppliers to promote positive environmental awareness and responsible practices.

Tell me more about your B Corp Certification.

Newton Running is very proud of our B Corp Certification. This certification exemplifies our commitment to meeting rigorous standards of social and environmental performance, accountability and transparency based on assessment from the non-profit B Lab. Learn more about the certification here.

Corporate Information, Programs & Events

How can I reach someone at Newton Running?

Visit our Contact Us page for more information or give us a call at 303-442-1113.

Do you have any current job opportunities?

In the event that job openings become available with Newton Running, you will see them posted under the Careers section of our website.

 

In the case that job postings become available with Newton Running, you will see them listed in the [Community][LW1] section of our website.

 [LW1]Link to Careers page.

Do any professional athletes run in Newton Running shoes?

Yes! Newton Running’s pro-team includes many world champions, ultramarathoners and triathletes. Visit our Athletes page to learn more.

Do you offer Active Duty pricing?

We do!  Newton Running is proud to support our active duty Military, Police, and Firefighters by offering a 20% discount and free shipping on all orders placed through our website. Are you active duty?  Apply Now!

Are there any upcoming events in my hometown that highlight Newton Running?

We're on the road all the time! Come see us at a running or triathlon expo, form clinic, or educational symposium. Most events are free and open to the public, but please just check our calendar for more information regarding the events in your area.