ORDERING

NORTH AMERICAN ORDERS

There are currently four ways you can purchase a pair of Newton Running Shoes:

1. Order them online
2. Give us a call:
   • (877) 860-7695 Toll Free Mon - Fri 9a-5p (MST)
   • (303) 442-1113 in Boulder Mon - Fri 9a-5p (MST)
3. Purchase them in person at any of the North American Ironman Expos. See the full event schedule.
4. Purchase them in person at any of our retailers.

INTERNATIONAL ORDERS

We have distributors and retailers in over 30 countries around the world! Online orders cannot be shipped to countries where we currently have a retailer, so we encourage you to contact a retailer near you.

Canadian orders can be placed on newtonrunning.com and will be shipped from our warehouse in Vancouver and therefore not subject to local taxes, fees or duties. Note that some items are not available in Canada (apparel, accessories and some models of our shoes). Canadian orders placed Monday-Friday will ship within 2-3 business days.

Online customers in the following countries should place orders through local distributors or retailers to avoid additional duties and taxes:

• United Kingdom should place orders through our Newton Running UK website.
• Australian orders should be made through our Newton Running Australian website.
• New Zealand orders should be made through dcmsport.com.
• Japanese orders must be made through our Japanese website.
• Mexico - Due to high duties and import taxes, we are unable to ship from the US to our customers in Mexico. Mexican orders should be made through our Mexican distributor: trail-sport.com.
• European customers are encourage to contact a retailer near you to save significantly in taxes, duties and fees.

Online customers shopping from all other countries:

• After you place an order on newtonrunning.com you will be contacted via email by our customer service department to confirm details of your order.
• We will ship your order as soon as we receive your approval. If we do not receive your approval within 10 days we will automatically cancel the order.
• We send all international orders via UPS Expedited Service. Please note that this shipping method includes transportation only. Any local taxes, fees or duties are the responsibility of the customer.

SHIPPING

Shipping to P.O. boxes is not allowed anywhere by UPS. Orders are shipped Monday-Friday.

Orders placed before 10:00 a.m. MST will ship the same business day.

Orders placed after 10:00 a.m. MST will ship the next business day.

UPS 2^nd Day Air orders placed before 4:00 p.m. MST will ship that same business day. Note that transit time does not include the day the order has been placed.

UPS Next Day Air orders placed before 4:00 p.m. MST will ship that same business day.

UPS Ground orders do not ship on weekends, and orders placed after 10:00 a.m. on Fridays will ship on the following business day.

Canadian customers’ orders ship from our warehouse in Vancouver and require time for processing. Orders placed Monday-Friday will ship within 2-3 business days.